Testimonials
Committed to our community
From your family to ours
We're humbled by the heartfelt messages we receive from the families we've served. These messages aren't just kind words—they're real stories that show our dedication to providing support when it's needed most. They offer a genuine insight into what we strive for—making a difficult time a little bit easier.
Heartfelt Reviews
The Neil O'Donnell Funeral Home difference
“I would like to comment on how well the staff and owners are doing at the Neil O’Donnell Mortuary.The superb, compassionate leadership is so welcoming in the time of need. The exterior and interior of this historic building is elegant, calming and appointed with great detail. I would recommend this Mortuary to anyone who needs the dignity, and respect in losing a loved one. Rich and Kristin Bauter”
— Rich Bauter
“We had such a great experience with the Neil O'Donnell Funeral Home. Throughout the entire process, the staff was very professional and made every effort to make such a tough time as painless as possible. They took care of the logistics while we took care of each other.”
— Preston Hayes
“My family and I could not have asked for a better person to help us through our grief. Shawn and the staff were so wonderful and just made us feel at peace after our mothers funeral.”
— Jocelyn C.R
“Sean with O'Donnell Funeral Home was wonderful. It is a very difficult time to lose a love one without having to make arrangements in a time of grief and shock. Sean handled everything seamlessly and I will be forever grateful. Kelly Brown”
— Ralph Brown
“My mother, Barbara McGurk, was cremated, so we did not use an on-site memorial service. All interactions were handled with dignity and kindness. I especially appreciated the tribute website feature during this time of grief and mourning. I would highly recommend the Neil O'Donnell Funeral Home.”
— Patricia Mcgurk
“Words can’t describe the emotions of the death of a loved one and what the few days surrounding it are like but one thing we didn’t have to worry about was the services provided by Neil O’Donnell and Sons. Meticulously prepared and thoughtful are the adjectives that come to mind for our experience and I would highly encourage you to let them help with the final rest for your loved one!”
— Brandon Grinaker
“I was so impressed with how Neil O'Donnell handled the pre-planning and then later the final services for my dad when he passed several years ago, there was only one choice when unexpectedly, my husband passed while we were visiting family in Utah just before Christmas. The logistics of handling everything while away from our home in California could have been confusing and unbearable at an already stressful time, but Shawn simply took those burdens from me and handled every detail of every task that came up during that week and I could not be more grateful. Not just for that help, but also for his kindness and professionalism.”
— Ann Varley
“When I lost my son this last Thanksgiving. I was in shock and it was very much like a horrible dream. Having to navigate through a new situation like that, it just would not have been possible for me to do alone. I can say in good conscience that Steve or Reese can and will be honest with you. And help you as they did me get through this time in your life that is unfamiliar as it is difficult.”
— Julie R.
“My dad's funeral was here. He was a giant in the life of so many. Such a huge loss. They were so great and caring, attending to every detail and request with respect and grace. The Caputo family will always be grateful for the warmth and care we received at Neil O'Donnell.”
— Matt Caputo
“The death of my father in February was the end of a long and emotional time for me, and I was feeling wrung out when I arrived at the Neil O'Donnell Funeral Home. My limited research through our faith leader and the internet led me there. The initial meeting was pleasant and comprehensive, we signed some documents and that was it. They took care of everything. pain free and no pressure to do more or less. Thank you to the team!”
— David Babcock
“I highly suggest Neil O’Donnell! They were amazing in helping arrange everything for my grandmothers funeral they were very patient and kind! The funeral director Shawn was beyond helpful he took it upon himself to set the church up and make sure everything was taken care of which he didn’t have to do that! The funeral home itself is beautiful and elegant and I couldn’t have picked a better place to have done it thank you to all the staff who has made this as easy as they can for my mom! I would recommend to anyone if you’re looking for somewhere where your not just treated like a customer your treated with care and empathy in a super hard time!”
— Nikki Ludlow
“The most important thing for me, was the exceptional service. The facilities were beautiful & new, but your anticipation of all my needs exceeded my expectations. Not only were your suggestions very helpful, your ability to take care of all the things I wanted, was pleasantly unexpected. Thank you so much for making a very emotion time in my life easier.”
— Kathy Leon
“I am very grateful for Shawn and his compassion and hard work during the challenging time of my mother's funeral and burial. He gave attention to detail and took care of different requirements for us. He also alerted us to what we needed to do that we wouldn't have known. The price was very fair and I'm grateful they were a part of our special and tender days.”
— Rheim Penman
“Neil O’Donnell & Sons have been so wonderful to my family, during the hardest time. Steve has helped my family along the years, and recently he was there when my father passed away. They were so kind and very professional during our saddest moments. Steve made the process seamless, and my father’s service was beautiful. I highly recommend Neil O’Donnell & Sons to family and friends.”
— Molly Araktingi
“O'Donnell and Sons Mortuary have been taking care of my family for years. The staff here have always been so professional and comforting in our time of grief. Our family will always use O'Donnell and Sons in our time of need.”
— Nate Nilson
“Katie was so awesome to work with she's really easy to talk & very nice she made what a difficult hard time to be going through less complicated thank you guys for helping me with my mom our family appreciate it.”
— Victoria Velasquez

